Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
We offer low, flexible MOQs to accommodate emerging brands and large-scale bulk buyers. Contact us with your specific product details for exact MOQ requirements.
Can I request a pre-production sample before placing a bulk order?
Yes. We create digital mockups for initial approval and can manufacture physical samples so you can evaluate quality, fabric, and sizing before starting bulk production.
How long does standard production and shipping take?
Sample development typically takes 7–10 business days, while bulk production usually takes 2–3 weeks depending on order volume and customization complexity.
Do you offer custom private labeling and branding?
Yes. We provide complete OEM/ODM services, including custom woven neck labels, hang tags, care labels, embroidered logos, and branded packaging.
What customization techniques do you support?
We offer full sublimation printing, screen printing, heat transfer vinyl, 3D rubber logo printing, custom embroidery, and tackle twill patching.
Can I provide my own designs and tech packs?
Yes. You can send us your design files, tech packs, sketches, or physical reference samples, and our production team will replicate them to your exact specifications.
How do you ensure product quality control?
Our in-house QA team conducts strict step-by-step quality inspections during fabric cutting, stitching, printing/embroidery, and final packaging before dispatch.
What payment methods do you accept?
We accept secure global payment options, including Bank Wire Transfer (T/T), Western Union, and other recognized international transfer methods.
Do you ship internationally?
Yes. We export worldwide using leading express couriers like DHL, FedEx, and UPS for fast door-to-door delivery, as well as air and sea freight for larger bulk orders.
How do I get a custom price quote for my order?
Simply send us your design files, required quantities, fabric preferences, and sizing details via our inquiry form or email to receive a detailed cost estimate within 24 hours.